Updated 03-11-26

I recently received bad Trust Pilot feedback from a customer so I have amended this listing to be crystal clear.

This model is not repairable!

I can attempt to fit a new mains cable at the customers own risk!

No other fault is repairable.

There is a risk of damage to the plastic case as I take these apart and a risk of internal damage to fragile tiny ribbon cables.

The customer either accepts the risk of this last ditch repair attempt and posts them in.

Or doesn't, as they are not prepared to take the risk of any damage happening during the repair.

To me there is little risk as if the mains cable is damaged they are scrap anyway.

If a repair should be unsuccessful you can have a full refund and the irons get scrapped or have them back and be charged £10 for postage and packaging. 

The customer concerned was sent back a working item, but there was a fault when the customer tried them.

This was nothing to do with the new mains cable.

I agreed to have a second look despite the listing clearly stating this was for the mains cable only and no other faults were repairable.

I re-soldered some wires but didn't find any clear issue. The irons were returned working again.

The customer then contacted me asking me to cover her postal costs.

Although this is explained in our information section I am making it clear here.

We do not cover customers postal costs under any circumstances.

We are a postal repair service and customers must pay to send items to me.

Contact me to discuss this repair service before ordering!

07878 595938