Delivery / Shipping Information

Order Dispatch Times

We strive to provide a speedy delivery service whenever possible and like having happy (straight haired) customers.

Therefore orders are normally dispatched same day if you place your order before the Royal Mail collects from us at 4PM Monday - Friday.

Please note, if you have selected Royal Mail Special Delivery Next Day by 1PM, that refers to the Royal Mail service and does not necessarily mean we can process the order the same day you placed it.

Whilst posting orders out the same day is our goal, circumstances can sometimes mean that this can't be achieved and an order will go out the following day.

If in any doubt, please contact us before ordering for clarification.

UK Shipping

Shipping is a flat rate of £3.49 for any spare parts order. Return shipping is free on repair services.

If your order includes one of our repair services, then you won't be charged anything extra as part of your order for shipping. If you've ordered spare part(s) at the same time as the repair service, then we'll ship the spare part(s) when we return your GHD to you.

Shipping in the UK is done using Royal Mail 1st class post.

Your order should arrive within 2 working days of you receiving notification via email that your order has been shipped/completed. If your order does not arrive, please let us know.

International Shipping

We no longer ship to any country other than the UK as we got far too many orders returned due to customers failing to pay import duties.

We do not accept overseas repair orders.