GHD Hair Straightener Repair by Fogma Ltd

GHD Repair Service

GHD hair straightener can be repaired for £25.94

If you wish to send your Hair Straighteners away for repair then we can offer a complete hair straightener repair service for the GHD brand.

The flat rate of £25.94 includes all electrical parts, plastic plate mounting parts, labour, packaging and return postage. The only things that are not included is if a replacement arm or ceramic plate is required, for example if the hinge is broken or damage has been done by the customer during a failed attempt at repair. Replacement arms will be charged at £15 (we will contact you once we have inspected your GHDs and worked out what is required). Ceramic plates are charged at £5 each and are changed only if the customer has requested them to be changed. Other than that there are no hidden part costs. All genuine GHD models (including the GHD3, 3.1b, 3.3, SS (wide), SS2, MS, 4.0B, 4.1B, 4.2B, 4.2B, SS4.0, MS4.0, Mk5, SS5 etc) can be repaired, apart from the Mk6 Eclipse model. The Mk6 Eclipse model is not currently repairable by anyone and has been designed to be a throw away item unfortunately.

All repair work comes with a 3 month warranty against the same components failing again and includes a free PAT test.

We aim to return 95% of all irons within 48 hours of receiving them.

Your GHD's will be returned using the Royal Mail's 1st Class Signed For service.

Irons will be returned to overseas customers using the Royal Mail "International Track & Signed For" service. If you are sending your irons to us from outside the European Union please be careful what you write on the customs declaration as we will have to charge extra if we are required to pay import duties by UK customs.

For Customers in New Zealand and Australia, please visit our New Zealand based website for a New Zealand Based GHD Repair Service

The process for sending your straighteners for repair involves three simple steps:

Step1

Purchase this item from our shop. You will then receive an order reference number via email. If the email does not appear within a few minutes of ordering, please check your spam folder or drop us an email.

If you would rather not make payment over the internet in advance, just print and complete this form (or make sure you include all these details on a piece of paper) and include it with your GHDs.

Step 2

Pack your GHDs in a jiffy bag with some bubble wrap so that they don't get damaged in the post. Try to keep the plug away from the plates as the metal pins can easily damage the coating. Include a copy of your order number (a print out of your order confirmation email would be ideal) or complete the form mentioned in step 1.

Please do not send irons in their original (heavy) boxes or with any accessories as these increase the cost of the postage and we are unable to return them without charging a little extra for the increased postage.

Step 3

Pop the package in the post to the following address:

The Workshop
284 Newton Road
Rushden
Northants
NN10 0SY

We recommend you use a recorded postal service to avoid your irons getting lost in the post.

Please Note:

FAQ

 


The information provided on this website is intended for use by people competent at repairing electrical products. If you are not confident about carrying out a safe and reliable repair, please consider our repair service. To state the obvious... Irons repaired incorrectly can be very dangerous!


   

This page was last updated at 7:23pm on 23rd July 2015

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We are an independent company and are not associated with GHD whatsoever. GHD is a trademark of the Jemella group. More...