GHD Repair Service / FHI Repair Service

If you wish to send your Hair Straighteners away for repair then we've linked up with Ion Originals Ltd to be able to offer a complete GHD / FHI repair service for £29.95 (including VAT).

This price includes for all parts, labour, packaging and 1st class recorded return postage, for the flat rate of £29.95 inc VAT - no hidden costs! All genuine GHD and FHI models (including the MK2, MK3, MK3.1, MK3.1b, GHD SS Wide, Mini stylers and MK4 IV irons) can be repaired. All repair work comes with a 3 month warranty.

The process for sending your Straighteners for repair involves three simple steps:

Step 1

Click the "Buy Now" button below and make payment with your credit or debit card. If you would like to pay via cheque or postal order please include a cheque for £29.95 payable to "Ion Originals".

GHD / FHI Repair Service

Only £29.95

Step 2

Print off and complete your returns form - repair_returns_form.pdf. If you don't have access to a printer please include all the details required on the form by hand. If you can't open the form, the information you should include when sending us your straighteners is listed here.

Step 3

Send your faulty straighteners with your completed repair return form to the repair centre. You can download and print an address label here. A recorded postal delivery service is recommended.

Please Note:

All repairs are handled by Ion Originals Ltd on behalf of GHD-Repair.co.uk. If you have any queries regarding this service please call 0845 299 8759 or email admin@ionoriginals.co.uk.
Your irons should be returned to you within 3-5 working days from the day you post them.
In the unlikely event that your GHDs are beyond repair you will be refunded in full or you will be offered an alternative.
Please do not send in fake GHDs - they cannot be repaired using this service and you may be charged for return postage costs. If you suspect that your ghds could be fake then please contact us and we should be able to tell you.

FAQ

Can you fix FHI straighteners?
Yes we can! Just follow the procedure above and send them off as if they were GHDs.
Can I pay by Cheque or Postal Order?
Yes - please send them off with the return form above and include a cheque payable to "Ion Originals"
Can you fix 110V GHD 3.2s?
Yes!
I'm not in the UK - can you send my GHDs back to an overseas address?
Yes! Please contact us for a quote.

This page was last updated at 2:29am on 13th June 2010