Repair of GHD Eclipse and Platinum
Can the GHD MK6.0 be repaired? Can the Platinum S8T261 be repaired?
The Mk3, Mk4 and Mk5 models of GHDs all used fairly standard components inside that we could source from component suppliers. However the GHD Eclipse and Platinum irons are completely custom to GHD. In fact the heaters, thermistors, thermal fuse, circuit board and everything is on a single flex-rigid assembly inside.
This means that the the MK 6.0 Eclipse and Platinum irons can not be repaired. And we do mean ALL MK6.0 Eclipse and Platinum models, the colour or pattern makes no difference!
Note the Platinum+ S8T262 can be repaired using our GHD Platinum+ Repair Service
If you have an Eclipse or Platinum model, then we'd suggest trying to get GHD to replace them under warranty first of all.
The warranty on the MK 6.0 Eclipse and Platinums model was two years. Contact GHD for any warranty issues.
If that doesn't help then the MK6.0 Eclipse and Platinum models should be replaced. We would advise you to purchase another set of GHDs like the GHD Gold S7N261, GHD MK5 or the slightly older GHD MK4.2. Those models will always be repairable.
Some companies on the internet claim they can repair the Platinum Model. Our research suggests they just remove all the GHD electronics and fit cheap Chinese electronics and heaters. Our opinion is that this method is unprofessional as it will void the GHD safety testing and possibly put people at risk. Therefore we do not recommend using one of these services.
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