Help! My GHDs are broken! What shall I do?

Assuming they are genuine GHDs, then you've got three options. You want to make sure they are genuine however, as if they are fake, then your options are very limited! To find out about fake GHDs and how to spot them, see the fake ghd webpage.

1) Warranty Claim

If your GHDs are still covered under warranty, then it makes sense to talk to GHD and see what they will do about the problem (even if you've not got the receipt!).

Mk3 GHDs (GHD3, 3.1B, SS2 etc) are covered by a 1 year warranty. Please note that we've heard GHD will no longer fix GHD3's and will charge you if you want them back.

Mk4 GHDs (4.0B, 4.1B, 4.2B, SS4.0 etc) are covered by a 2 year warranty.

2) Fix them yourself

All the common GHD faults are covered in detail on this website, so if you feel confident enough, you should be able to fix them yourself.

For Mk4 GHDs, start on the Mk4 debugging page. For older Mk3 GHDs, see the Mk3 debugging page, as these instructions are basically correct for all Mk3 models.

3) Send them off for repair

You can send them away for repair using our GHD Repair Service.

This page was last updated at 11:59pm on 30th November 2009